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Notice of Health Information Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

If you have any questions about this notice, please speak to the person/department who gave it to you or contact the Privacy Office:

Privacy Office Contact Information:

Franklin Memorial Hospital
Privacy Officer
111 Franklin Health Commons
Farmington, ME  04938
(207) 778-6031

HomeHealth Visiting Nurses
Privacy Officer
15 Industrial Park Road
Saco, ME  04072
(207) 284-4566

Privacy Officer
35 Miles Street
Damariscotta, ME 04543
(207) 563-4367

Maine Medical Center
Privacy Officer
Information Services Department
22 Bramhall Street
Portland, ME 04101
(207) 662-5434

Maine Behavioral Healthcare
Privacy Officer
78 Atlantic Place
South Portland, ME 04106
(207) 661-6630

Memorial Hospital
Privacy Officer
3073 White Mountain Highway
North Conway, NH 03860
(603) 356-5461

Privacy Officer
301A U.S. Route 1
Scarborough, ME  04074
(207) 396-7830
(800) 773-5814 (toll free)

Pen Bay Healthcare
c/o Health Information Department
Privacy Officer
6 Glen Cove Drive
Rockport, ME  04856
(207) 921-8250

Southern Maine Health Care
Privacy Officer
One Medical Center Drive
P.O. Box 626
Biddeford, ME  04005-0626
(207) 294-5714

Waldo County Healthcare
Privacy Officer
P.O. Box 287
118 Northport Avenue
Belfast, ME  04915
(207) 338-2500

Western Maine Health
Privacy Officer
c/o Medical Records
181 Main Street
Norway, ME  04268
(207) 744-6099

Your privacy is important to the MaineHealth family. We never sell or share your personal information with outside organizations without your written consent. Here is an outline of the information we do and do not gather from our site visitors.

Policy on Internet Privacy

Information Collection
For each visitor to our Web site, our server records:

  • The visitor's domain name
  • User-specific information on what pages the visitor accesses or views

Our server does not recognize visitors' e-mail addresses and we do not set any cookies. Cookies refer to unique packets of information that a server can transfer to a visitor's computer.

Site visitors may be asked to give other information, such as a mailing address, a phone number, and credit card information, in order to receive some of our services. Visitors may decide to volunteer this additional information to fill out a survey, to make a donation, to register for a program, or to join a mailing list.

The information we collect is used to improve the content of our Web site. It is only shared with organizations in the MaineHealth family.

We do not partner with or have special relationships with any ad server companies.

From time to time, we may use this volunteered information for new, unanticipated uses not currently disclosed in this privacy policy. If our information practices change at some time in the future, we will contact each individual before we use his or her data for these new purposes and allow each person to opt out of these new uses. We will also post the policy changes to our Web site to notify visitors of these changes and provide visitors with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Your Personal Information
Site visitors who have provided MaineHealth with additional information are welcome to contact us at anytime about this information.

Our postal address is:
110 Free Street
Portland, ME 04101

Or you can contact us in our Public Information Office at or by telephone at (207) 662-2196.

When we transfer and receive certain types of sensitive information, such as financial or health information described above, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. However, we cannot guarantee the security of your computing environment. Please be sure to use a secure computer and network connection when you transmit information to us. If you feel that this site is not following its stated privacy policy, you may contact us at the above addresses or phone number. Or you can contact the state or local chapters of the Better Business Bureau, the state or local consumer protection office, the Federal Trade Commission by phone at (202) FTC-HELP (202-382-4357) or visit their Web site at

110 Free Street | Portland, Maine 04101 | (207) 661-7001